privacy policy

Your privacy is utmost important to us. Our privacy and security policy may be found at the following link https://www.switchez.co.uk. This privacy policy discloses the privacy practices for SwtichEz what information we gather, how we handle it and how to correct or change it. Other third party sites (including those partners, advertisers, sites or services to which Switch Ez Website links or is otherwise connected) may have their own privacy policies and practices, which we do not control.

If you have any additional questions or require more information about our Privacy Policy, please do contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in SwtichEz. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By clicking our website URL , You are therefore giving consent to our privacy policy and agreeing to the terms of the website and the company.

General

We accept no liability for any failure by us to comply with these Terms of Use where such failure is due to circumstances beyond our control. The non-exercise or delay in performance of a right under these Terms of Use does not constitute a waiver. If we waive any rights available to us under these Terms of Use on one occasion, it does not mean that those rights will automatically be waived on any other occasion. Headings in these Terms of Use are for convenience only and do not affect interpretation. If any of these Terms of Use are held to be invalid, unenforceable or illegal for any reason, the remaining Terms of Use will continue in full force. Nothing in this privacy policy is intended to limit our obligations or permitted handling of personal information under the Privacy Act and other applicable laws. We aim to ensure that our privacy policy continually meets all legal requirements in order to maintain and honour your privacy.

How we gather your information

You, our visitors provide us the personal information, or their personal data through which we further process.

We collect your personal information like name, address, phone number, landline number, email id, business name, company name, the energy you use, the due date. We get your IP address, web browser and type of browser automatically. The data is given by you to us.

How we use the data

We use the data to provide you the best possible service. The best operation and customised and bespoke services are being provided with the information we gather from you.

We communicate directly with the help of this information and connect you with our partners for best services.

It also helps us to understand the requirement of the visitors. We also analyse and develop features to make the work better for you.

Advertising partners

Yes, we do run Google analytics to find better solution for our website. We run advertisements on Facebook, Google, Bing for better reach and better traffic.

COOKIES

A cookie is a small data file that certain websites write to your hard drive when you visit them. A cookie file can contain information such as a member ID that the site uses to track the pages you've visited. But the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites. A cookie helps us to customise the information for the visitor.

Our cookies policy

To make full use of the switching and coordinating on https://www.switchez.co.uk .Your computer, tablet or mobile phone will need to accept cookies, as we can only provide you with certain personalised features of the https://www.switchez.co.uk . Website by using them. Cookies work by assigning a unique number to the user that has no meaning outside the assigning site. This random number lets us keep track of "how many" times customers are doing specific things - like visiting our site each month - without knowing who those individual customers are. We also use cookies to deliver content specific to your interests, including via email, and to save your member ID. Additionally, after you've entered your contact and delivery details during a session on our service, you can elect to save that information so you don't have to re-enter it when you return to the site. If you do not want this information to be saved, you must select "DO NOT SAVE DETAILS" when prompted. Our cookies do not store sensitive information such as your name, address or payment details. Rather, they just associate your member ID with this information once you’re logged in. However, if you'd prefer to restrict, block or delete cookies from the Switch Ez, you can use your browser to do so. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile phone's handset manual) to learn how to change your cookie preferences.

UKandEUCookieLaw

The privacy and electronic communication (EC directive) Regulations 2003 as amended by the privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011.

GDPR

The Data Protection Act 2018 is the UK's implementation of the General Data Protection Regulation (GDPR). We are aware of the regulation and abide by the law. As we are very much responsibleto protect your data so we take utmost care of it. We handle all you Under this regulation, you can anytime request us to erase all your data, under certain condition. You have the right to request that we restrict the processing of your personal data, under certain conditions. Your data will stored with us , as long as need to fulfil the purpose or the service. You have the right to object to our processing of your personal data, under certain conditions. You can also object to process some of the data by us, under certain condition. You have the right to request that we correct all your information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

In case of any privacy issue, we take legal steps with accordance of the law.

We don’t sell your data

Switch Ez does not sell or exchange any data or personal information of their customers. So be absolutely sure while providing us your information. Your data is our responsibility.

We can change the privacy policy further

We reserve the right to make changes to this privacy policy at any time by notifying you, all the users on this page. We may deem necessity from time to time or when some new regulations come in. Every changes will be immediately posted on the website the you, the users will be notified.

Indemnification

Visitors also must agree that they will not use this Site for any unlawful purpose, or for any purpose prohibited by these Terms of Use and privacy policy. You agree to indemnify, defend and hold harmless us, our partners, affiliates and contributors including our and their respective directors, officers, employees and agents from and against any and all claims, actions, demands, damages, costs, liabilities, losses and expenses (including reasonable legal fees) arising out of your use of the Site and/or your breach of these Terms of Use.

Let’s work hand in hand to conserve the good will, security of both the parties.

Our business energy switching service is handled by Love Energy Savings(https://www.loveenergysavings.com/privacy-policy/)

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15 Montano Drive, Wolverhampton, United Kingdom, WV10 9GG

support@switchez.co.uk

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